1

The role of customer experience touchpoints in driving loyalty intentions in services

Year:
2018
Language:
english
File:
PDF, 245 KB
english, 2018
6

Mapping touchpoint exposure in retailing

Year:
2018
Language:
english
File:
PDF, 281 KB
english, 2018
12

Guest Editorial

Year:
2011
Language:
english
File:
PDF, 157 KB
english, 2011